The University Health Center's annual workshop on service excellence was held from 8 to 11 August at the Faculty of Agriculture UPM. All UHC staff attended the 4-day workshop and was divided into 2 groups. With the theme "Gamifikasi Ihsan dalam Pengurusan Organisasi", the workshop was held together with the amazing trainers from UPM Counseling Division.
The concept of "gamification" implies game-based activity with meaning and purpose consistent with the value to be applied. This concept is more effective in helping participants to better understand the workshop's objectives. It also promotes interaction among participants through activities that require group work and collaboration.
Instilling the value of IHSAN which is the cornerstone of the values in UPM and PKU service charter, this workshop has received encouraging response from the participants and has been proposed to be one of the activities that can be implemented in UPM as a method of self-esteem and personality enhancement at work.
We would like to thank all the participants for their excellent commitment and a lot of appreciation to the UPM Counseling Division who have been keen to handle this annual workshop. Till next year!!
Report by: Dr Ahmad Syahid
Updated:: 06/10/2017 [syahid]
Universiti Putra Malaysia
Selangor Darul Ehsan